Dispatch Locksmith Services Privacy Policy

Effective: September 12, 2019

High Tech Marketing Solution, Inc. d/b/a Dispatch Locksmith Service (together, "Dispatch Locksmith Services," ""our" or the "Company") operate the website located at www.locksmithservice.us, its Subpages, Subdomains, Mobile Applications, and all Content, Services, and Products available at or through the Website and Mobile Applications (collectively, the "Site"). The services, features, content or applications that may be offered from time to time by EF in connection with the Site and/or EF's business are collectively referred to as the "Services."

When you use Dispatch Locksmith Services, you trust us with your information. This website privacy policy ("Privacy Policy") describes how Dispatch Locksmith Services and affiliates (collectively, "DLS," "we," "us," or "our") collect, use, and share information about users of our websites, including the Site and associated services, including but not limited to the DLS telephone service (collectively, our "Website"). DLS is deeply committed to protecting the privacy and security of all user information including material business information you provide us. By using our Website, you acknowledge and consent to our practices described below. Your use of our Website is also subject to our Terms of Use. If you do not agree with any of these terms, you are prohibited from using or accessing our Website.

This Privacy Policy is in accordance with commonly accepted privacy principles and best practices among global regulatory bodies. This Privacy Policy should be read in conjunction with DLS Terms of Service which can be found here.

DLS reserves the right to modify or amend this Privacy Policy at any time and for any reason and such modifications will be effective immediately upon posting the modified Privacy Policy to the DLS website. Any material changes to this Privacy Policy will be posted prior to implementation. Questions regarding this policy should be emailed to info@locksmithservice.us.

Please read this Privacy Policy carefully before accessing or using any of the information and services available through DLS, including the Website and the associated services included in the definition of the Website, which may be accessed in several ways, such as via the internet, mobile phones, fixed line phones, VOIP, virtual phones, computer-based phone numbers, smart phones, digital devices, tablets, and other methods.


Information We Collect

Types of information collected.

  1. Information you provide us. Information we may hold or collect from you includes: your name, telephone numbers, email addresses, business name, addresses, website address, fax number, business description, various other information you may wish to disclose relating to your business registration, passwords to log into your DLS account, reviews from users and financial information.
  2. Public information. Any information posted in public areas of DLS such as online notice boards or business listing information that you have elected to disclose is by its very nature public and not considered to be Personal Information.
  3. Third Party Collected Information. We may collect Business Information from you directly and any personal information you may want to share with us. However, in some cases we may obtain your Business Information through our partners, service providers or associates where you have given them permission to do so or from publicly available sources.
  4. Cookies. We may, from time to time, use "cookies" (explained below) to store your preferences, record session information and collect information on how you visit and access our web pages. We collect information on the web pages visited by our customers to help us continue to improve our services.




When You Visit Our Website

We automatically collect certain information when you use our Website, including: (i) information about your interaction with our Website, including the actions you take, the pages or other content you view or otherwise interact with, and the dates and times of your visits; and (ii) device information, such as your IP address, operating system information, and web browser and/or device type and language.

Information From Other Sources

In order to provide the services on our Website, including verifying your identity and other information you provide us, we collect information about our users from third parties and combine it with other information we receive from or about our users.

Third Party Services

If you decide to register through or otherwise grant access to a third party social networking or authentication service that we may make available ("Integrated Service"), such as Facebook, LinkedIn, or Twitter, we will collect certain personal information that you have provided to the Integrated Service (such as your name, email address, photo, and other information you make available via the Integrated Service) and an authentication token from the Integrated Service. The personal information collected from the Integrated Service may be used to register you on our Website and to provide some of the features of our Website. You may revoke our access to your account on the Integrated Service at any time by updating the appropriate settings in the account preferences of the respective Integrated Service. You understand that certain features of our Website may not be available to you if you choose to remove our access to your account with the Integrated Service.

Cookies and Other Technologies

When you visit our Website, we and our service providers collect certain information through the use of "cookies" and other technologies to better understand how our users navigate through our Website, learn what content is being viewed, and administer and improve our Website. Cookies are small text files that web servers place on an internet users computer that are designed to store basic information and to recognize your browser. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Website. We use Google Analytics cookies for data analytics purposes, and you can find more information on how Google uses data from these cookies at www.google.com/policies/privacy/partners/. Please consult your web browser to learn the proper way to modify its cookie settings. Please note that if you delete, or choose not to accept, cookies from our Website, you may not be able to utilize the features of our Website to their fullest potential.

Some of our service providers, including Google, use cookies and similar technologies to show you our ads on other websites across the Internet. These ads may be directed to you based on your past visits to our website and your use of our Website in order to provide you with the most relevant content. You can opt out of our service provider's use of cookies for directed marketing purposes by visiting the Network Advertising Initiative's opt-out page. Please note that after opting-out, you will continue to see ads from these service providers, but they will not be based on your past activities.

Certain third parties who advertise with or supply services to us may also use technology, such as cookies, that collect anonymous information.

You can delete or disable cookies from your computer at any time (see your internet browser's help menu for more information). Please note that if you choose to delete or disable cookies, you may not be able to fully interact with our website or other websites. Also note that deleting a cookie is different from disabling a cookie and, among other things, just because a cookie is deleted does not mean that new cookies will not be created and stored in the future.

Google Analytics

Personal Data: Cookies and Usage Data

Google Analytics is a web analysis service provided by Google Inc. (Google). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.

Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Use of Facebook Conversion Tracking Pixel

With your permission, our website utilizes the Conversion Tracking Pixel service of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (Facebook). This tool allows us to follow the actions of users after they are redirected to a providers website by clicking on a Facebook advertisement. We are thus able to record the efficacy of Facebook advertisements for statistical and market research purposes. The collected data remain anonymous. This means that we cannot see the personal data of any individual user. However, the collected data are saved and processed by Facebook. We are informing you on this matter according to our information at this time. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes, in accordance with Facebooks Data Use Policy found under: https://www.facebook.com/about/privacy/

Facebook Conversion Tracking also allows Facebook and its partners to show you advertisements on and outside Facebook. In addition, a cookie will be saved onto your computer for these purposes.

Only users over 13 years of age may give their permission. If you are younger than this age, please consult your legal guardians. Please click here if you would like to revoke your permission: https://www.facebook.com/ads/website_custom_audiences/

Use of Google Analytics with anonymization

Our website uses Google Analytics, a web analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as Google. Google Analytics employs so-called cookies, text files that are stored to your computer in order to facilitate an analysis of your use of the site.

The information generated by these cookies, such as time, place and frequency of your visits to our site, including your IP address, is transmitted to Googles location in the US and stored there.

We use Google Analytics with an IP anonymization feature on our website. In doing so, Google abbreviates and thereby anonymizes your IP address before transferring it from member states of the European Union or signatory states to the Agreement on the European Economic Area.

Google will use this information to evaluate your usage of our site, to compile reports on website activity for us, and to provide other services related to website- and internet usage. Google may also transfer this information to third parties if this is required by law or to the extent this data is processed by third parties on Google´s behalf.

Google states that it will in never associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.

Google also offers a disabling option for the most common browsers, thus providing you with greater control over the data which is collected and processed by Google. If you enable this option, no information regarding your website visit is transmitted to Google Analytics. However, the activation does not prevent the transmission of information to us or to any other web analytics services we may use. For more information about the disabling option provided by Google, and how to enable this option, visit https://tools.google.com/dlpage/gaoptout?hl=en

Use of Facebook components

Our website employs components provided by facebook.com. Facebook is a service of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.

Each time our website receives an access request equipped with a Facebook component, the component prompts your browser to download an image of this Facebook component. Through this process, Facebook is informed precisely which page of our website is being visited.

When you access our site while logged into Facebook, Facebook uses information gathered by this component to identify the precise page you are viewing and associates this information to your personal account on Facebook. Whenever you click on the Like button, for example, or enter a comment, this information is transmitted to your personal account on Facebook and stored there. In addition, Facebook is informed of your visit to our website. This occurs regardless of whether you click on a component or not.

If you wish to prevent the transfer to and storage of data by Facebook about you and your interaction with our website, you must first log out of Facebook before visiting our website. The data protection policies of Facebook provide additional information, in particular about the collection and use of data by Facebook, your rights in this regard as well as the options available to you for protecting your privacy: https://de-de.facebook.com/about/privacy/

In addition, tools are freely available on the market that can be used to block Facebook social plug-ins with add-ons from being added to all commonly used browsers: http://webgraph.com/resources/facebookblocker/ You can find an overview of Facebook plugins at https://developers.facebook.com/docs/plugins/

Data Protection Statement for Google Analytics

Our website employs the Google Analytics services provided by Google Inc. The website usage analysis involved is made possible by the storage of cookies on your computer, which generate information on your usage behavior and transfer it to Google Inc. An abbreviated version of your IP address is typically included in the data sent to Googles servers. In exceptional cases, your full IP address may be transferred. Google uses this information on our behalf to create reports on how visitors use our website. The IP addresses identified by Google Analytics will not be associated with other Google data. If you wish to prevent the storage of cookies on your computer, you can configure the related settings accordingly in your web browser. Unfortunately, this can result in limited functionality on our website.

If IP addresses are not being anonymized (read: masked) through the addition of the code. anonymize IP ( ) , the data collected will be handled in accordance with the United States data protection laws, as applicable, and Google's terms of use, which prohibit the transfer of personal data to Google. You can prevent the collection and storage of your data going forward at any time by downloading and installing the browser plugin available at http://tools.google.com/dlpage/gaoptout?hl=en.


Our website also makes use of Google remarketing tags. These tags are another area in which Google utilizes cookies that are stored on visitors computers to facilitate analysis of how they use websites. The information generated on your use of our website (including your IP address) will be transferred to a Google server in the United States for storage. Google will then truncate the last three digits of your IP address to eliminate the possibility of it being associated with you. Google may also transfer this information to third parties, provided that these parties have been commissioned by Google to process it and doing so is permissible by law. Third-party providers (including Google itself) employ stored cookies to display advertisements on websites based on users' previous visits. Google will never associate your IP address with any of its further data. You can withdraw your consent to having your data collected and stored in the future at any time. You can also deactivate Google's use of cookies by accessing this page to turn off Google advertisements. You can withdraw your consent to having your data collected and stored in the future at any time. For further information on Google's related provisions, please click here.


This website also employs Google's conversion tracking technology. This is another area in which Google AdWords will store a cookie on your computer if you arrived on our website via a Google advertisement. These cookies will expire after 30 days and are not used for personal identification purposes. If you access certain sections of our website and the cookie on your computer has not yet expired, we will be able to determine that you were directed to those sections after clicking on a particular advertisement. Every AdWords customer receives a different cookie, which means that cookies cannot be tracked through these customers' websites. The information collected with the help of conversion cookies enables us to generate conversion statistics. As a result, we can determine the total number of users who have clicked on our advertisements and were thus directed to a site equipped with a conversion tracking tag. We do not, however, receive any information that could be used to identify individual users. If you wish to opt out of the tracking process, you can decline the necessary cookie (such as by deactivating the automatic generation of cookies in your browser's settings). You can also deactivate conversion tracking cookies by instructing your browser to block cookies from the domain "www.googleadservices.com". Google's own notice on its data protection efforts in connection with conversion tracking is available here.


This website also uses tracking services provided by Microsoft. If you are directed to our website by a Microsoft Bing advertisement, Microsoft Bing Ads will store a cookie on your computer. This enables us and Microsoft Bing to determine that someone has clicked on an ad, been forwarded to our website, and landed on a specified conversion page. In doing so, we are only able to register the total number of users who have clicked on a Bing advertisement and been directed to a conversion page. No personal information pertaining to these users or their identities is revealed. If you would prefer not to take part in this tracking, you have the option to refuse the cookie it requires, such as by setting your browser to automatically deny cookies as a general rule. Please note, however, that doing so may prevent you from enjoying the full functionality of this website. For further information on data protection and the cookies used by Microsoft Bing, please visit the Microsoft website (https://privacy.microsoft.com/en-US/privacystatement/).


Our online presence also uses the Facebook Pixel developed by Facebook, Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA). This feature makes it possible to track the behavior of users who have clicked on a Facebook ad and been directed to the website of the provider in question. The effectiveness of Facebook ads can then be assessed for statistical and market research purposes, which in turn can help optimize future advertising measures. The data we obtain through this process is anonymous, meaning it gives us no means of tracing the identity of any user. This information is stored and processed by Facebook on servers in Princeville, Oregon (USA), in order to facilitate a connection to each users profile. Facebook can then use the data for its own advertising purposes in line with its data usage guidelines (https://www.facebook.com/about/privacy/). As a result, Facebook and its partners can insert ads both on and outside of Facebook. A cookie may also be stored on your computer for these purposes. In your browsers settings, you can allow or deny cookies as a general rule. Please note, however, that doing so may prevent you from enjoying the full functionality of this website.

How We Use Information We Collect

We may use the information that we collect for the following purposes:

  1. To provide, improve, and personalize our Website;
  2. To monitor and analyze usage trends and preferences, including using business information in an aggregate form for various purposes such as marketing and statistical analysis, but will only ever disclose compiled or completely anonymous results;
  3. To processes payments;
  4. To communicate with you by email, SMS, or telephone (via the email or telephone number you provide) including for administrative, informational, promotional, and marketing purposes, and To respond to your requests or inquiries, including but not limited to responding to and fulfilling your requests for the products and services listed by us;
  5. To enforce this Privacy Policy or other terms to which you have agreed, and to protect the rights, property, or safety of us, our Website, our users, or any other person;
  6. To send newsletters or other emails only where you have opted to receive them;
  7. To respond to your questions or suggestions, we will use your email address and/or telephone number to contact you when you submit a question or suggestion; and
  8. To help us research and improve our products and services and as such we may, from time to time, contact you to let you know about service improvements, products or promotions that may be of interest to you or to ask you for feedback in the event you wish to provide it.

How We Share Information We Collect

As a rule, we do not share with third parties any information that is not publicly available on DLS except as follows, including:

  1. With other companies who have an agency, partnering or co-branding relationship with DLS but agree to protect information to the same standard as maintained by DLS;
  2. From time to time, there may be third parties who provide competitions or other benefits to you through DLS and request to collect information; these third parties must agree to protect the information to the same standard as maintained by DLS;
  3. Where we may be required by law to do so or by order in a legal process or enforceable governmental request;
  4. Where you have a representative such as an auditor or lawyer who is authorized by you to receive such Information;
  5. Where, in our reasonable opinion, there is threat to our interests (such as customer fraud) or a possibility of harm to others;
  6. Enforcing applicable Terms of Service, including investigation of potential violations, detection, to prevent or otherwise address fraud, security or technical issues, protection against harm to the rights, property or safety of DLS, our users or the public, as required or permitted by law; or
  7. Where your information appears in a publicly available portion of an advertisement or business listing published with DLS or is otherwise publicly available, we may also use that information for publication in other media or with other third parties such as our partners, associates and affiliates but we will take reasonable steps to make sure any such party uses the information for prudent and legitimate purposes.

Service Providers

We use service providers to provide certain services to us, such as analytics services, fraud detection, payment processing, and advertising and marketing services. We only provide our service providers with the information necessary for them to perform these services. Our analytics providers may collect information about your online activities over time and across different online services when you use our Website.

Change of Control

In the event that DLS is merged or sold, or in the event of a transfer or sale of some or all of our assets, we may disclose or transfer information we collect in connection with the negotiation and/or conclusion of such a transaction.

Other Disclosures

We may disclose information about you to third parties if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request, (b) to enforce our agreements, policies, or terms of service, (c) to protect the security or integrity of our Website, (d) to protect the property, rights, and safety of us, our users, or the public, (e) to respond in an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person, or (f) to investigate and defend ourselves against any third-party claims or allegations.

Choices You Have With Your Information

You can update the information you provided us by accessing your account settings. Through your account settings, you can also hide some portions of your profile from other users or the general public on the Internet as well as hide your profile from search engines that collect information from our websites.

You can also opt out of promotional email communications at any time by clicking on the unsubscribe link in an email your received from us. You can also update your communication preferences through your account settings on our Website.

Links to Other Websites

Our Website contains links to websites maintained by third parties. Please be aware that these third-party websites are governed by their own privacy policies and are not covered by our Privacy Policy. We are not responsible for the content or policies maintained by these websites. Please familiarize yourself with the privacy policy of any third-party websites you visit.

Security of Your Information

The security of your information is important to us. We have implemented reasonable security measures to help protect the information in our care. However, no data transmission over the Internet or method of storage is 100% secure. As a result, while we strive to protect your information, we cannot and do not guarantee or warrant the security of information collected or otherwise obtained by us in connection with our Website.

Persons Under the Age of 18 May Not Use this Website

This Site is not intended for use by children under the age of 18. The Site does not knowingly collect or store personal identifiable information from minors under the age of 18. If you have concerns about this Site or its services, if you believe that your child under 18 has gained access to our Site without your permission, you may contact us at: Info@locksmithservice.us.

Unsubscribe or Opt-Out

All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to info@locksmithservice.us. If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe and/or opt-out.

Do Not Track

Some web browsers incorporate a "Do Not Track" (DNT) feature. Because there is not yet an accepted standard for how to respond to a DNT signal, our websites do not currently respond to such signals.

Processing in the United States

Please be aware that personal information may be transferred to and maintained on, servers or databases located outside your state, province, country, or other jurisdiction where the privacy laws may not be the same as those in your location. If you are located outside of the United States, please be advised that we transfer all information to the United States for storage and processing, and your consent to our Privacy Policy represents your consent to this transfer, storage, and processing.

Changes to Our Privacy Policy

Please revisit this page periodically to stay aware of any changes to our Privacy Policy, which we may update from time to time. If we modify our Privacy Policy, we will make it available on our Website and indicate the effective date. In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change. For example, we may send a message to your email address, if we have one on file, or generate a pop-up or similar notification when you access our Website for the first time after such material changes are made. Your continued use of our Website after the revised Privacy Policy has become effective indicates that you have read, understood, and agreed to the current version of our Privacy Policy.

Retention of Personal Information

How long we keep information we collect about you depends on the type of information. as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.

We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as long as is required in order to contact you about the Subscription Service or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements). When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymise it or, if this is not possible, then we will securely store your Personal Information and isolate it from any further processing until deletion is possible. We will delete this information from the servers at an earlier date if you so request, as described in "To Unsubscribe from Our Communications" below.

If you provide information to our customers as part of their use of the Subscription Service, our customers decide how long to retain the personal information they collect from you. If a customer terminates its use of the Subscription Service, then we will provide customer with access to all information stored for the customer by the Subscription Service, including any Personal Information provided by you, for export by the customer according to our agreement with our customer. After termination, we may, unless legally prohibited, delete all customer information, including your Personal Information, from the Subscription Service.

If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us or ceased using your DLS account. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.

Acceptance of Terms

Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

Contacting Us / Owner and Data Controller

If you have any questions, comments, or concerns about our Privacy Policy, please email us at info@Locksmithservice.us.

High Tech Marketing Solution, Inc. d/b/a Dispatch Locksmith Service
3610 N. 46 Avenue
Hollywood, FL 33021
(855) 355-5566
Our Call Center Address:
3230 Stirling RD, Hollywood FL 33021
Call Center Email: info@locksmithservice.us
Customer Service Direct Number: 866-670-0704
Customer Service Email: cs@locksmithservice.us

Right of information, objection, and withdrawal

You have the right to access information regarding your stored personal data and correct, supplement, or delete this data at any time. Our contact information is available in the print section of our website, locksmithservice.us. You can, of course, object to the use of your data going forward or revoke your consent to said use free of charge at any time. If you wish to do so, please contact us by e-mail info@locksmithservice.us or by standard mail at the address found in the Contact Us section of our website.

Accessing and Updating Your Personal Information

We believe that users and customers should have control over the collection and use of their Information. Hence if you would like to access or inquire about your Information, please contact us at info@locksmithservice.us. Note that you may be required to provide proof of identity or make statements for security reasons. We also reserve the right to charge a fee for repetitive requests for providing you with access or answering inquiries about your Information.

If for some reason we cannot disclose the information then we will let you know (for example, if the information has been deleted from our system).

Please note that certain publicly available information we receive and provide may be from external data sources. Where such publicly available information pertains to you, we will not be able to disclose or edit such information nor will we have access to or be able to provide you with any underlying information that you used in originally supplying information to any external data source.

Protecting Your Information

All collected information is stored in a technically and physically secure environment using industry-standard security devices, such as firewalls and encryption protocols, to prevent unauthorized access to our data. We have put in place reasonable physical, electronic, and managerial procedures, coupled with carefully developed security procedures to protect your information from loss, misuse, or unauthorized alteration. Furthermore, access to this information is strictly limited, and not accessible to the public. We have also put in place policies to restrict access to your information by our employees. Our employees are trained to safeguard your information.

Additionally, we use internal and external resources to review the adequacy of our security procedures.

Contacting Us

The accuracy and currency of our information depends on what is provided to us by others. If you feel that there is any incorrect information, you wish to provide us with further information, or have any questions relating to privacy, please contact us with or send us an email to info@locksmithservice.us.

Effective Date

Last update on 1/16/2020
Our Address:
High Tech Marketing Solution, Inc. d/b/a Dispatch Locksmith Service
3610 N. 46 Avenue
Hollywood, FL 33021
Toll Fee Number: (855) 355-5566
Our Call Center Address:
3230 Stirling RD, Hollywood FL 33021
Call Center Email: info@locksmithservice.us
Customer Service Direct Number: 866-670-0704
Customer Service Email: cs@locksmithservice.us


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